Callan Dorie Sherman was born on 12/28/2009 at 9:35 p.m. weighing in at 7 lbs. 12 oz. and 21.5 inches long. 
7 weeks later she now weighs 11 lbs. 3 oz. and is 24 inches long.Saturday, February 20, 2010
Remember there are always 2 sides
After being gone since before Christmas to have my first baby, I am now ready to come back to work and doing so, I have been doing some checking on our company...to my surprise, there are alot of angry customers out there at us...and I would just like to clarify some of these instances for you all researching us, as there are 2 sides to every story and you never get to hear ours.
I made an appointment with this shop 1 MONTH in advance as I was flying in from out of town. The ownwers NEVER showed up!! My day was ruined. Thank god the Elegant Bride in Edwardsville was open AND available for me that day. NEVER USE THIS SALON! It will make ur wedding a nightmare... Trust me
February 14, 2010 by Ella in Vail, CO
Well, she is right we didn't open up that day...despite what you may all think, the owner was in the urgicare because she was so sick she couldn't hear and my neice was rushed to children's hospital because she stopped breathing. So, yes, technically we were not there but I think you can all understand why we thought that our own personal lives (yes we have them) were a little more pressing than that of a girl looking for a bridal gown. By the way, she was called the next day and this was her response from our e-mail:
Hello:
I just received your voice mail, and I cannot tell you how terrible I feel for being so RUDE. I was in the heat of the moment and thinking only of myself. Once I calmed down, I did wonder if there was something bigger going on. I am praying for your family. I hope to have children someday, and I can't imagine how awful this is for you. I hope that you can look past my behavior on the telephone, yet I am sure you can understand how I was feeling at that moment. Thank you for your call. Again, I am praying for your grand daughter.
Apologies,
ella i. clemens
Cutomer Service Nightmare
I have never recieved worse customer service in my life. My daughter is getting married and we work trying on dresses (bridesmaids, mother of the bride/groom and flower girl) at this store and we were told that they had other appointments and we could not look. There were 4 sales people there and NO other customers on a Saturday morning. (I wonder why???) There are many other bridal shops who will be glad to help us. This will be one of the most important days of her life and I would not want it to be tainted by having to endure this rude treatment during the planning. It will turn out perfect without their help!!!
April 19, 2009 by Belinda in Greenville, IL
Okay, I love this one, this is from a girl named Danielle, she had been in our store looking for bridal gowns about 4 times and brought her girlfriends in to see the gown and we found out she bought is for less somewhere else, but she was continuing to come see us, fine, she said she would get her bridesmaids from us, after 4 sessions with bridesmaids, they left the store again and brought back later that day the flower girls, after spending close to 15 hours with this bride and making no money we had to do something so we asked them if they were purchasing or not because we had already invested more time in their group than we would have made off of any purchase they could have made with us, they stormed out...guess they thought we were their closet?
Blushing Bride 1
Horrible customer service!!!
The customer service was HORRIBLE! They pressure you to buy a dress and make you feel bad for looking around. They do not care about making this experience fun or exciting. I would NOT recommend this bridal shop to anyone.
April 18, 2009 by Anonymous
This one is funny to me too. I have never pressured anyone to purchase a gown, nor do we tell our consultants to pressure anyone into purchasing a gown, we know that brides look around. For the experience to be fund and exciting you also have to want that as well, some brides just want to cut to the chase and others fight with everyone they bring...I wish I knew which customer this was so I can tell you exactly what happened, but trust me, we do not hold them hostage at the counter until they purchase their gown.
VERY EXPENSIVE AND BAD EXPERIENCE
By Stacey - Jan 2, 2010
My sister used this company for her bridesmaids dresses....they were way overpriced. Measured some of the bridesmaids wrong; therefore, 2 of the bridesmaids dresses were way too big. Adjustments had to "rigged" the day of the wedding. WOULD NOT RECOMMEND THIS BRIDAL SHOP. The service was absolutely horrible on top of it.
Oh, this one is nice too...So this group came in over the summer I would say July for an October wedding, there were I think7-8 bridesmaids and 2 junior bridesmaids and a flower girl. They were told upfront that there would be a rush charge on each gown to get them here in time. This was $40 automatic. They were the ones who picked their gowns and there were all measured appropriately, we went over the size chart with them and they signed off on their orders, this was no fault of ours. All gowns need tailoring and they know this. I am assuming they are just mad because each girl had to spend over $250 per gown to get in and in the color the bride wanted (platnium). Our service was never horrible, we always knew them by name and everything was always fine until 2 days before the wedding when the Mother of the Bride came storming in our store at closing complaning about the price of alterations (not done by us) on a junior bridesmaid dress. The funny part is before putting their signatures on anything, they were all presented with the prices, so for them to call us overpriced seems very unfair since all of our gowns are listed at MSRP.
WORST BRIDAL SHOP EVER!!!
By carrieb0603 - Sep 30, 2009
This place was horrific!!!! There are numerous signs that state "NO" this and "NO" that. Not a single employee even knew how to smile. Also, this place requires that one of their associates is present in the room when the bride-to-be is half naked trying on dresses. This is the only place, out of like 15, that we have been to in the Metro-East, that refused to allow the Bride's Mother and Maid-of-Honor to assist the bride while trying on dresses. The dresses were also very dingy looking.
All I can say is, this girl was a terrible customer to deal with, after complaning about having a consultant work with her and put her in our gowns (by the way she called our consultant a lesbian for trying to work with her and put her in the gowns) she was allowed to be dressed by her mother and maid of honor. She was left alone and after storming out of our store, we went back to the dressing room to put away the dresses she was trying on, and we found a veil that was torn to shreds by her...this is why we have consultants working with you.
By the way, nothing is dingy in our store. I am pretty sure she got mad because we called her and let her know that we had surveillance of her tearning the veil on purpose. Also, we do have signs up stating that there is NO food or drink allowed in the bridal salon for obvious purposes!
So, sufficit to say, I can't wait to come back to all of the brides who are always so pleasant to deal with on a daily basis. But really, I just wanted to make sure that all of these comments about us were addressed since their is no way we can rebutt these remarks made about us.
I think that our BBB rating speaks for itself since it is more accredited than people just bored and mad at the world.
Blushing Bride BBB Rating
Looking forward to happy brides and bridal parties!
I made an appointment with this shop 1 MONTH in advance as I was flying in from out of town. The ownwers NEVER showed up!! My day was ruined. Thank god the Elegant Bride in Edwardsville was open AND available for me that day. NEVER USE THIS SALON! It will make ur wedding a nightmare... Trust me
February 14, 2010 by Ella in Vail, CO
Well, she is right we didn't open up that day...despite what you may all think, the owner was in the urgicare because she was so sick she couldn't hear and my neice was rushed to children's hospital because she stopped breathing. So, yes, technically we were not there but I think you can all understand why we thought that our own personal lives (yes we have them) were a little more pressing than that of a girl looking for a bridal gown. By the way, she was called the next day and this was her response from our e-mail:
Hello:
I just received your voice mail, and I cannot tell you how terrible I feel for being so RUDE. I was in the heat of the moment and thinking only of myself. Once I calmed down, I did wonder if there was something bigger going on. I am praying for your family. I hope to have children someday, and I can't imagine how awful this is for you. I hope that you can look past my behavior on the telephone, yet I am sure you can understand how I was feeling at that moment. Thank you for your call. Again, I am praying for your grand daughter.
Apologies,
ella i. clemens
Cutomer Service Nightmare
I have never recieved worse customer service in my life. My daughter is getting married and we work trying on dresses (bridesmaids, mother of the bride/groom and flower girl) at this store and we were told that they had other appointments and we could not look. There were 4 sales people there and NO other customers on a Saturday morning. (I wonder why???) There are many other bridal shops who will be glad to help us. This will be one of the most important days of her life and I would not want it to be tainted by having to endure this rude treatment during the planning. It will turn out perfect without their help!!!
April 19, 2009 by Belinda in Greenville, IL
Okay, I love this one, this is from a girl named Danielle, she had been in our store looking for bridal gowns about 4 times and brought her girlfriends in to see the gown and we found out she bought is for less somewhere else, but she was continuing to come see us, fine, she said she would get her bridesmaids from us, after 4 sessions with bridesmaids, they left the store again and brought back later that day the flower girls, after spending close to 15 hours with this bride and making no money we had to do something so we asked them if they were purchasing or not because we had already invested more time in their group than we would have made off of any purchase they could have made with us, they stormed out...guess they thought we were their closet?
Blushing Bride 1
Horrible customer service!!!
The customer service was HORRIBLE! They pressure you to buy a dress and make you feel bad for looking around. They do not care about making this experience fun or exciting. I would NOT recommend this bridal shop to anyone.
April 18, 2009 by Anonymous
This one is funny to me too. I have never pressured anyone to purchase a gown, nor do we tell our consultants to pressure anyone into purchasing a gown, we know that brides look around. For the experience to be fund and exciting you also have to want that as well, some brides just want to cut to the chase and others fight with everyone they bring...I wish I knew which customer this was so I can tell you exactly what happened, but trust me, we do not hold them hostage at the counter until they purchase their gown.
VERY EXPENSIVE AND BAD EXPERIENCE
By Stacey - Jan 2, 2010
My sister used this company for her bridesmaids dresses....they were way overpriced. Measured some of the bridesmaids wrong; therefore, 2 of the bridesmaids dresses were way too big. Adjustments had to "rigged" the day of the wedding. WOULD NOT RECOMMEND THIS BRIDAL SHOP. The service was absolutely horrible on top of it.
Oh, this one is nice too...So this group came in over the summer I would say July for an October wedding, there were I think7-8 bridesmaids and 2 junior bridesmaids and a flower girl. They were told upfront that there would be a rush charge on each gown to get them here in time. This was $40 automatic. They were the ones who picked their gowns and there were all measured appropriately, we went over the size chart with them and they signed off on their orders, this was no fault of ours. All gowns need tailoring and they know this. I am assuming they are just mad because each girl had to spend over $250 per gown to get in and in the color the bride wanted (platnium). Our service was never horrible, we always knew them by name and everything was always fine until 2 days before the wedding when the Mother of the Bride came storming in our store at closing complaning about the price of alterations (not done by us) on a junior bridesmaid dress. The funny part is before putting their signatures on anything, they were all presented with the prices, so for them to call us overpriced seems very unfair since all of our gowns are listed at MSRP.
WORST BRIDAL SHOP EVER!!!
By carrieb0603 - Sep 30, 2009
This place was horrific!!!! There are numerous signs that state "NO" this and "NO" that. Not a single employee even knew how to smile. Also, this place requires that one of their associates is present in the room when the bride-to-be is half naked trying on dresses. This is the only place, out of like 15, that we have been to in the Metro-East, that refused to allow the Bride's Mother and Maid-of-Honor to assist the bride while trying on dresses. The dresses were also very dingy looking.
All I can say is, this girl was a terrible customer to deal with, after complaning about having a consultant work with her and put her in our gowns (by the way she called our consultant a lesbian for trying to work with her and put her in the gowns) she was allowed to be dressed by her mother and maid of honor. She was left alone and after storming out of our store, we went back to the dressing room to put away the dresses she was trying on, and we found a veil that was torn to shreds by her...this is why we have consultants working with you.
By the way, nothing is dingy in our store. I am pretty sure she got mad because we called her and let her know that we had surveillance of her tearning the veil on purpose. Also, we do have signs up stating that there is NO food or drink allowed in the bridal salon for obvious purposes!
So, sufficit to say, I can't wait to come back to all of the brides who are always so pleasant to deal with on a daily basis. But really, I just wanted to make sure that all of these comments about us were addressed since their is no way we can rebutt these remarks made about us.
I think that our BBB rating speaks for itself since it is more accredited than people just bored and mad at the world.
Blushing Bride BBB Rating
Looking forward to happy brides and bridal parties!
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